We have no way of changing your ticket type, date, or arrival times, however, subject to availability, you can re-purchase the tickets you would like and we can then refund your original order. Please email us at harvestsupport@glowgardens.com once you have made your new purchase to request your refund!

Please make sure the new date/time/ticket type for the event you want to attend is available and reply to this email if you'd like us to refund your original order.

**Please note***
If you purchased your original order with a promo code, the promo cannot be applied to the new tickets.

We cannot transfer purchases under any circumstances once the date the ticket was issued for has passed.